Money Back Guarantee

Hair Oils

We take pride in using high-quality, effective ingredients in our hair oils. If your product arrives damaged, compromised, or causes an unexpected reaction, we’ll make it right.

Our Guarantee Covers:

  • Broken, leaking, or defective bottles on arrival

  • Unusual odor, separation, or discoloration

  • Skin or scalp irritation (with proof)

  • Adverse reactions with normal use

What’s Not Covered:

  • Disliking the scent or texture

  • Lack of noticeable results (results vary with consistent use)

  • Misuse or failure to follow directions

  • Allergic reactions if ingredients were disclosed

How to Request a Refund or Replacement:

  1. Email us at hello@harveehair.com within 30 days of delivery.

  2. Include your order number and a photo/video of the issue.

  3. We'll review and process your refund or replacement quickly.

We formulate our oils with care, if there’s a problem, we’ll fix it.

You have 30 days from the date of delivery to return your item, and you will be responsible for paying the postage (we suggest using a tracking method to prevent items from going missing).

JetSraight AirStraightener

We stand behind the quality and performance of the JetStraight AirStraightener. That’s why we offer a 30-Day Performance Guarantee.

If your AirStraightener is not working as promised — due to a defect or performance issue, we’ll make it right with a full refund or replacement.

Here’s what qualifies:

  • The product doesn’t turn on or function correctly

  • It doesn’t straighten or style hair as advertised (with proper use)

  • There is a manufacturing defect or damage upon arrival

What’s not covered:

  • Change of mind or general dissatisfaction

  • Damage caused by misuse, drops, or unauthorized modifications

  • Issues related to not following usage instructions or using the wrong voltage

How to request a refund:

  1. Contact our support team at hello@harveehair.com within 30 days of receiving your product.

  2. Provide proof of purchase and a brief description (photos or video may be requested).

  3. If approved, we’ll issue a refund or send a replacement. Fast and hassle-free.

We built this tool to deliver results. If it doesn’t — you don’t pay. Simple as that.

 

You have 30 days from the date of delivery to return your item, and you will be responsible for paying the postage (we suggest using a tracking method to prevent items from going missing).